Shipping & Delivery

Processing Time

Orders are processed and shipped within 1–2 working days after payment is received. You will receive an email confirmation with tracking details as soon as your order is dispatched.

Shipping Regions

We currently ship to most countries within the European Union. At checkout, you will be notified if shipping is available to your destination.

Packaging

All orders are packed in plain, unmarked packaging. There are no logos, product names, or identifying features on the outside. Discretion is standard.

Tracking

All shipments include tracking numbers. Once dispatched, you can follow your package through the carrier’s website. We do not offer untracked shipping options.

Delivery Time Estimates

Please note: these are estimates and may vary due to customs, postal delays, or high-volume periods.

  • Netherlands: 1–2 business days
  • EU (standard): 3–7 business days
  • Remote EU areas: Up to 10 business days

Delays or Issues

If your package hasn’t arrived within the estimated time frame, please check your tracking number. If no update is available after 7 days, contact us with your order number and we’ll assist you.

Important

We are not responsible for delays caused by customs clearance or issues resulting from incorrect address information provided by the customer.